Coronavirus update from Intelligent Brokerage

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Good afternoon customers,

At Intelligent Brokerage, the safety and well-being of our employees and customers is our top priority and we recognise the important role we play in providing IT solutions to businesses during this critical time. We are actively monitoring the Coronavirus situation and taking steps to keep employees safe whilst minimising disruption to the supply of our products and services. We wanted to share some of the steps in our Continuity Plan with you to ensure your peace of mind whilst working with us in these turbulent times.

Day to Day Running

Our office staff including the purchasing, sales and accounts teams have been given all the tools required for them to successfully work remotely. There will always be someone to answer the phone, respond to emails, provide technical advice and take orders as usual between 9am-5.30pm Monday to Friday. Our warehouse will be operating as normal and we are currently not experiencing any shipping delays across Europe. We are taking extra steps to ensure customers are updated if their delivery times are expected to change.

Additionally, based on recommendations by government and health agencies, all employees have been briefed on the importance of hygiene, on-site deep cleaning has been ramped up and we have protocols in place for appropriate quarantine procedures for employees showing any Flu or Cold like symptoms.

Supply Chain

We have analysed and confirmed that we hold at least 5+ parts in our current inventory for each part number that is still under warranty across all customer Sales Orders, minimising possible disruption any warranty claims. Over the past decade, we have built up a trusted network of over 3,000 stockholders across the globe including three suppliers within a 14 mile radius holding millions of pounds worth of inventory. This significantly reduces the risk of us not being able to source IT parts. We also have access to same day courier services within the UK, bypassing mainstream courier services from the likes of DHL, TNT, UPS, DPD and FedEx.

Customer Advice

We supply a wide range of customers with varying requirements, but we are recommended that if you have the facilities to do so, you should hold stock within your facilities to dilute reliance on the supply chain. We would also appreciate any visitors to our site including customers collecting orders to follow government advice such as regularly washing hands when on-site to reduce the spread of Coronavirus.

Please get in touch if you have any questions.

Many thanks,

Andy Hughes

This blog post will be updated if significant changes in our Continuity Plan are made. is a leading refurbished server, storage, networking and components reseller. As part of the Intelligent Computer Brokerage Group, we specialise in HP, Dell and Cisco supplying thousands of businesses across Europe.

With over 10 years experience refurbishing all aspects of enterprise IT hardware, we help businesses maximise their IT budgets whilst boosting performance. All of our hardware is sold with a market-leading three year hardware and remote support warranty.

Our one-of-a-kind online server build tool lets you configure all your favourite servers including the HP ProLiant and Dell PowerEdge range to your exact requirements - configuring a server has never been so easy!

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