We have recently launched a new ticket system for customer support with FreshDesk! This new system will allow for our customers to browse support articles with frequently asked technical questions.
Not only this, but any customer with a 3 year warranty will be able to create a ticket for quick support from our technical team including deploying, configuring, connecting or migrating your hardware. The ticket will be answered by a specialist of that specific hardware!
Like many others over the last couple of years, you may have found yourself within the tango of hybrid working. So, you have most likely felt the disappointment of returning to your single-screen home set up, possibly restrained to the sofa, laptop in, well, lap, sneaking in a few peaks at Netflix, but ultimately not getting a whole lot done? We feel your pain. Fortunately, that’s exactly why we’re here - to give you all the best tips and tricks, and help build your best WFH set up for your needs.
As the coronavirus lockdown in March 2020 led to a surge in video calls, video conferencing companies around the world urgently required more data centre infrastructure and bandwidth to deal with the influx of conference calls. This is where the quality, speed and technical knowledge of Intelligent Servers benefited one video conferencing company that urgently required more network capacity to support new users.
