Professional Services

Professional Services Intelligent Servers

Technical Expertise. Personalised Support. Proven Results.

At Intelligent Servers, our Professional Services Team is the engine that powers our commitment to exceptional customer success. With deep technical knowledge, real-world experience, and a consultative approach, we provide tailored support for every stage of your IT infrastructure journey, from design and deployment to ongoing optimisation.

Founded in 2011, Intelligent Servers has grown into one of Europe’s leading providers of refurbished enterprise IT hardware. Behind this success is a team of passionate professionals who live and breathe IT. Our Professional Services experts work alongside you to understand your needs, optimise your solution, and deliver the confidence you need to move forward, quickly and cost-effectively.

Meet our team

Professional Services Team - Andy Hughes

Professional Services Team - Dave Hughes

Professional Services Team - Michael Guy

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Why Choose Our Professional Services Team?

Our specialists bring an extensive, cross-vendor skillset and a decade of hands-on experience to the table.

Whether you need help before you buy or after your equipment has landed, our team is ready to support you via phone, video, or remote screen sharing.

Pre-Sales Expertise

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Post-Sales Support

Remote setup and configuration services

Full customer training on equipment use and best practices

Troubleshooting, diagnostics, and issue resolution

Optional on-site racking and cabling for complex rollouts

Our Areas of Technical Excellence

Server Infrastructure

HPE ProLiant and Dell PowerEdge rack servers

HPE C7000, Synergy and Dell blade systems (M1000e, MX7000)

RAID setup, firmware management, and security hardening

ILO and remote management implementation

Storage Solutions

Expertise in HPE 3PAR, Nimble, and MSA storage

Capacity planning, tiering, and performance benchmarking

Fibre Channel and iSCSI integration

Networking

Cisco Catalyst/Nexus and HPE Aruba deployments

L2/L3 topology design and VLAN structuring

Security best practices and QoS configuration

Advanced routing (OSPF, EIGRP, BGP)

Virtualisation

VMware vSphere, ESXi, vCenter, vSAN and Microsoft Hyper-V

High availability, VM sizing, and performance tuning

Storage integration and failover planning

Backup & Replication

RPO/RTO strategy design

SAN, cloud, and tape backup solutions

Policy design (incremental, full, GFS)