Three Year Warranty
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Three Year Warranty INCLUDED
At Intelligent Servers, your peace of mind is our priority. That's why every refurbished hardware purchase comes with a free, comprehensive three year warranty.
Our team of skilled technicians ensures that every refurbished device meets or exceeds the original manufacturer's specifications. Whether you’re buying a refurbished server, network switch or storage array, each item undergoes a rigorous inspection and refurbishment process before leaving our warehouse.
This extended coverage is proof of our confidence in the quality and durability of our products.
Free Hardware Replacement
In the unlikely event of a hardware issue, Intelligent Servers has you covered. Our after-sales service includes free hardware replacement during your three-year warranty period with Next-Working-Day delivery in the UK and 1-3 day delivery for Europe.
This means minimal downtime for you – we'll swiftly address any problems, ensuring your business or personal activities can continue without interruption.
Free Remote Support
Intelligent Servers goes the extra mile to ensure your experience is smooth from the start - enjoy free remote setup and ongoing technical support with every purchase.
If have any issues deploying, configuring, connecting or migrating the refurbished hardware into your current infrastructure, our expert technicians will help guide you through the setup process to get you up and running in no time.
Plus, our experienced team of IT professionals can provide free remote assistance throughout your entire three-year warranty period – we’re only a phone call away!
Please get in touch by calling us on 01423 223430 or try the live chat on our website.
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Warranty Claims .
Warranty FAQs
Is general wear and tear covered by the warranty?
No, our three year warranty does not cover wear and tear from accidents, misuse or improper care. General wear and tear usually describes the breakdown of materials that occurs naturally over time such as scratches or dents.
Can I increase my warranty period to more than three years?
Yes, we are happy to discuss extended warranties. Bespoke warranty options and SLAs are available. If you wish to add this to your order, please get in touch with one of our account managers.
My item arrived damaged, what should I do?
We’re sorry to hear this. Please send us an email with your order number and a photo of the damaged item and delivery box to RMA@intelligentbrokerage.co.uk. We'll be in touch ASAP to help sort out the problem.